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Erstattungspolitik

Wir möchten, dass Sie mit Ihrem Night Sky zu 100 % zufrieden sind. Unser Ziel ist es, Ihnen einen 5-Sterne-Service und ein 5-Sterne-Produkt zu bieten.

If your order was damaged in transit, we can issue a replacement or a refund, after you have supplied photos of the damaged item and packaging.

If you are simply not satisfied with your purchase we will issue a refund if returned within 30 days after the date the order was received. We don't cover the shipping cost of returns. For refunds or replacements please first contact us at help@thenightsky.com so that we can resolve any issues with the order.

If you had an error on the order details, entered when placing the order, we don't accept returns for customer error, or for wrong size ordered, or customer oversight, or partial returns.

We don't offer refunds if a customer enters an incomplete or incorrect shipping address. Instead we offer to re ship the order once returned, for a re shipping fee pertinent to the country the order is re shipping to. The re shipping fee information for your country is available if you contact customer service at help@thenightsky.com

Gift Cards:
There are no refunds or exchanges on our gift cards and they are not redeemable for cash or resale.

Please contact help@thenightsky.com and customer service will help in these situations.

Our Promise

QUALITY

We print on museum grade using paper and only use precious metals in our jewelry.

CARE

With over 22,000 five star reviews, we go above and beyond for our customers.

CONSCIENCE

We print on paper from FSC approved forests and all of our silver and gold is recycled.

Sign Up

Sign up for product updates, exciting space stuff and the occasional discount code.

By signing up you agree to our Privacy and security policy

Our Promise

QUALITY

We print on museum grade using paper and only use precious metals in our jewelry.

CARE

With over 22,000 five star reviews, we go above and beyond for our customers.

CONSCIENCE

We print on paper from FSC approved forests and all of our silver and gold is recycled.

Sign Up

Sign up for product updates, exciting space stuff and the occasional discount code.

By signing up you agree to our Privacy and security policy

Our Promise

QUALITY

We print on museum grade using paper and only use precious metals in our jewelry.

CARE

With over 22,000 five star reviews, we go above and beyond for our customers.

CONSCIENCE

We print on paper from FSC approved forests and all of our silver and gold is recycled.

Sign Up

Sign up for product updates, exciting space stuff and the occasional discount code.

By signing up you agree to our Privacy and security policy